The Master class session on the Consumer Protection Act
SRBS conducted a session on Consumer Protection Act on 21st March 2024. The guest speake of the session was Mrs. Sharmila Ranade. The session provided participants with an in-depth understanding of consumer rights, responsibilities, and legal recourse under the framework of consumer protection legislation. The session aimed to empower participants with knowledge and strategies to advocate for their rights as consumers and navigate the complexities of consumer disputes.
Participants gained comprehensive insights into their rights as consumers, including the right to safety, information, choice, and redressal. The session elucidated the importance of these rights in safeguarding consumer interests and promoting fair trade practices. A detailed overview of the Consumer Protection Act and related regulations was provided, outlining the rights and obligations of consumers and businesses. Participants gained clarity on the legal mechanisms available for resolving consumer disputes, including avenues for seeking compensation, refunds, and grievance redressal.
The master class session on the Consumer Protection Act was a valuable forum for fostering awareness, advocacy, and empowerment among consumers and stakeholders. Participants emerged with a deeper understanding of their rights and responsibilities, as well as the legal mechanisms available for seeking redressal in case of consumer grievances. The session served as a catalyst for collaboration and action towards ensuring fair and transparent business practices and upholding consumer welfare in society.
Moving forward, it is recommended to organize follow-up sessions and workshops to sustain momentum and address emerging consumer protection challenges. Continued engagement with stakeholders, including government agencies, civil society organizations, and industry partners, will be crucial for driving systemic reforms and advancing consumer rights protection agendas.
In conclusion, the master class session was instrumental in promoting a culture of consumer empowerment and accountability, contributing to a more equitable and responsive marketplace for all stakeholders.