“Etiquette is the ceremonial code of polite life, more voluminous and minute in each portion of society according to its rank.”

John Ramsay McCulloch

Personality is all about person’s thinking, perception, behavior – Persons action and equally important reaction…! The basic principle of Management talks about keeping personal & professional life separate; which is easy to say and difficult to implement. There are some important etiquettes which one needs to follow and work on –

Workplace Etiquette: The Dos

  • Be on Time or Before Time: Time is money. Once time is gone, it gone it will not come back. As a professional you need to respect everyone’s time if you want them to value yours.
  • Do network with people outside of your cubicle: It would be great to generate and maintain contact with the people with same good interest and desires. Be cooperative and open to share your experiences and to learn new things. Follow Telephone, Email Etiquette


  • Do be flexible: As professional it’s important to accept new things for self-growth and even for organizational development.We need to be open minded and be ready to correct your mistakes. Be ready to do things which may fit in the criteria- “someone else’s job,” being willing to roll with the punches demonstrates that you value the company and take your role seriously, which will only help you in the long run.
  • Do wear a smile and willing to help out a coworker: Esprit de corps concept is backbone of organizational success. Organizational can achieve its goals on the basis of strong team work. Be ready to help others and encourage others for their contribution and be thankful for their support. Be open for such professional “give & take” for overall growth.
  • Do dress appropriately for the office: Be professional to follow basic dress code and behavioral norms. It will depend on the particular culture of your workplace. But it’s always a good idea to dress to impress, especially when you’re first starting a new role at a company.  No one will take you seriously if you don’t follow the protocol of professional dress code.

Workplace Etiquette: The Don’ts:

  • Don’t have personal conversations at your desk: Try to avoid personal chats, phone calls at work place. If something important, then its better idea to step out with professional approach.


  • Don’t gossip about fellow coworkers…or your boss: Trust is foundation of any relationship. Gossip will lead to distrust about you. Gossiping is one of the cardinal sins of office work: Just don’t do it. People may get hurt because of such unprofessional approach.
  • Don’t be nervous, but also don’t overstep your boundaries: Be respectful. Though you want to share or expression your thoughts with some contradictory approach, it’s always expected to use right words, right attitude and right manners. Don’t carry fear in mind rather expresses your idea in polite manner with right approach.


  • Don’t bring your emotions into the office: It better to keep personal life and professional life separate, don’t mix up the two. It will lead to chaos. If something bothering you regarding the workplace, it’s always better to approach Human resource department to get it solved. It is always better to leave your personal emotions at the door when you get to work and vice versa. Maintain work life balance.
  • Don’t forget that at work socials, you’re still at work: Organization will give many opportunities to employees for social gatherings and to create strong bond between team members. Being professional you need to know your limits and need to apply filters whiles talking and behaving in social gathering. Be especially careful not to overdo it if alcohol is being served. Everyone will know why you “called in sick” the next day. Be careful regarding your behaviors at workplace and Social gathering.

“Your money is just a condition to get my business; your professionalism is the price.”
― Amit Kalantri

Do remember: Your words may not but your manners and Etiquette talks about you much!

Sonali Shiralka
Assistant Professor

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